Dependable Appliance & Refrigeration Repair
Roxly repairs residential appliances and commercial refrigeration, restaurant equipment, and laundry systems throughout Charlotte, Waxhaw, and the surrounding communities. Clear diagnostics, honest estimates, and technicians who respect your property.
- Residential & Commercial Service
- Clear Estimates Before Repair
- Charlotte Metro Coverage
- Warranty on Eligible Repairs
On a completed qualifying repair
Valid for residential and commercial customers on an approved, completed repair.
Offer terms
Limit one coupon per household or business. Valid only toward a completed, qualifying repair — not valid toward the service call or diagnostic fee unless otherwise confirmed at time of booking. Cannot be combined with other offers. Additional restrictions may apply. Mention this offer when scheduling. Ask your Roxly representative for current expiration details.
Tell us about your appliance or equipment
Choose residential or commercial below. A member of the Roxly team will follow up to confirm scheduling and provide next steps.
- ✓ Clear findings and an estimate before any repair is approved
- ✓ Residential and commercial equipment supported
- ✓ Service throughout the greater Charlotte metro area
Prefer to talk it through first? Call (980) 370-2911 or email roxlysupport@gmail.com.
Core residential appliance repair
From everyday kitchen and laundry appliances to premium built-in equipment, Roxly technicians diagnose the real cause of the problem before recommending a repair.
Refrigerator Repair
Cooling issues, leaks, noise, and ice buildup.
LaundryWasher Repair
Draining, spinning, filling, and leak problems.
LaundryDryer Repair
No heat, long cycles, and unusual noise.
KitchenDishwasher Repair
Drainage, cleaning performance, and leaks.
KitchenOven & Range Repair
Heating, ignition, and temperature accuracy.
KitchenCooktop Repair
Gas and electric cooktop diagnostics.
KitchenIce Maker Repair
Built-in and standalone ice maker issues.
PremiumLuxury Appliance Repair
Sub-Zero, Wolf, Thermador, Miele, and similar brands.
Walk-ins, reach-ins, and refrigerated display equipment
Roxly supports restaurants, hotels, grocery and convenience stores, and property managers that depend on refrigeration staying within temperature.
Walk-In Cooler Repair
Temperature, door, and drain issues.
Walk-In Freezer Repair
Freezing performance and ice buildup.
Reach-In Refrigeration
Reach-in coolers and freezers.
Prep Table Repair
Sandwich and pizza prep units.
Display Case Repair
Refrigerated merchandiser and deli cases.
Commercial Ice Machine Repair
Not making ice, leaks, and thin ice.
Bar & Beverage Coolers
Back bar, bottle, and draft coolers.
Preventive Maintenance
Scheduled inspection to reduce downtime.
Industries Roxly supports
Every business depends on its equipment differently. Roxly technicians take the operating pressures of each industry into account when diagnosing and scheduling repairs.
Restaurants
Refrigeration and kitchen equipment.
Hotels
Guest and back-of-house refrigeration.
Cafés & Coffee Shops
Beverage and ice equipment.
Grocery & Convenience
Retail refrigeration and display cases.
Property Managers
Multifamily and rental appliance service.
Assisted Living
Kitchen and refrigeration equipment.
Residential and commercial equipment brands
Roxly technicians work on a range of residential and commercial manufacturers. Listing a brand here describes repair experience, not manufacturer authorization or factory certification.
Symptoms Roxly diagnoses every week
Refrigerator Not Cooling
Often related to condenser coils, evaporator fan operation, or a failing sealed-system component.
Washer Not Draining
Commonly caused by a clogged drain pump, kinked hose, or a blocked filter.
Walk-In Cooler Not Cooling
Could involve the door seal, evaporator coil, condenser cleanliness, or refrigerant charge.
What customers can expect
Residential & Commercial Service
One company for household appliances and commercial refrigeration or kitchen equipment.
Clear Estimates
Findings and pricing are presented before any repair work begins.
Professional Communication
Straightforward updates from first contact through completed repair.
Respect for Your Property
Technicians work carefully in homes, kitchens, and customer-facing spaces.
Quality Replacement Parts
Parts are selected to match the equipment and the repair being performed.
Commercial Account Support
Coordinated scheduling, documentation, and preventive maintenance options for businesses.
How a service call works
- Request Service
Call or fill out the form — we'll confirm scheduling.
- Share the Details
Appliance or equipment type, brand, and the issue you're seeing.
- Diagnostic Visit
A technician inspects the equipment on site.
- Findings & Estimate
You review the estimate before any repair begins.
Featured service areas
Serving Charlotte, Waxhaw, and surrounding communities throughout the greater Charlotte metropolitan area.
What customers are saying
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Leave Roxly a ReviewWarranty on eligible parts and labor
Roxly stands behind qualifying repairs with a warranty on eligible parts and labor. Exact terms and duration are confirmed at the time of service and outlined on the invoice.
Read the full warranty policy →Reduce unplanned downtime
Scheduled maintenance for commercial refrigeration, ice machines, and restaurant equipment can help catch developing issues before they cause a shutdown.
Learn about preventive maintenance →Managing equipment across multiple locations or units?
Roxly supports purchase orders, billing coordination, and scheduled maintenance for restaurants, hotels, and property management portfolios.
Frequently asked questions
What areas does Roxly serve?
Serving Charlotte, Waxhaw, and surrounding communities throughout the greater Charlotte metropolitan area. Contact us to confirm coverage for your specific address.
Do you work on both residential and commercial equipment?
Yes. Roxly services household appliances such as refrigerators, washers, dryers, dishwashers, and ovens, as well as commercial refrigeration and restaurant equipment for businesses including restaurants, hotels, cafés, and grocery and convenience stores.
Is Roxly an authorized service provider for the brands you repair?
“Brands We Service” describes the manufacturers our technicians have experience repairing. It is not a claim of manufacturer authorization or factory certification unless stated explicitly on a specific brand page.
How do I get a repair estimate?
Submit a residential or commercial service request through the form on this page, or call (980) 370-2911. A technician will review your equipment information and provide findings and an estimate before any repair is approved.
Do you offer emergency or same-day service?
Same-day availability depends on scheduling and technician location. Contact Roxly directly to ask about the earliest available appointment for your situation.
Service area disclaimer: Service availability may vary by location, equipment type, brand, technician availability, licensing requirements, and the scope of the requested work. Contact Roxly Appliance & Refrigeration Repair to confirm service availability for your address and equipment.
Ready to schedule appliance or refrigeration service?
Reach Roxly by phone or request service online — residential and commercial.